“Effective Communication” from the ADA

ADA Effective Communication 

Attached is a very helpful document from the ADA website that explains the concept of “effective communication” as it relates to Title II and Title III of the ADA.

This is a BIG improvement over some of the advocacy materials we had been using.  We want to pass it along to all of you, in case you have occasion to share it with customers, clients or others. Everyone should be aware of “effective communication”, what it means and how to achieve it.